KVKK(Personal Data Protection Authority)

Information Regarding the Protection of Personal Data;

As HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ., we place great importance on the processing and preservation of your personal data in accordance with the Personal Data Protection Law No. 6698 (“Law”).

We would like to inform our customers about our purposes and methods for collecting, processing, and transferring personal data, as well as your rights arising from the Law.

1. Methods of Collecting Personal Data
As HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ., acting as the data controller, we collect your personal data verbally, in writing, or electronically through various channels such as our websites, social media platforms, mobile applications, and similar means, within the framework of our legal obligations arising from the legislation; for purposes such as allowing you to benefit from the services of our brands, informing you about our campaigns with your consent, recording your suggestions and complaints, creating better service standards for you, determining and implementing HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ.'s commercial and business strategies.
2. Processing and Purposes of Personal Data
As HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ., acting as the data controller, through various channels including but not limited to our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels; with your consent, we may obtain, record, store, retain, change, update, periodically check, rearrange, classify, retain for the duration necessary for the purposes for which they were processed or as required by the relevant law, share/transfer with private-legal entities we work with or public institutions and organizations we are legally obliged to, or transfer to third parties located in Turkey or abroad, in accordance with legal or service-related practical requirements. We inform you that we may process your personal data for purposes such as allowing you to benefit from our brands' services, informing you about our campaigns with your consent, recording your suggestions and complaints, creating better service standards for you, determining and implementing HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ.'s commercial and business strategies, and always in accordance with the Personal Data Protection Law No. 6698 and related legislation.
3. Transfer of Personal Data
HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. may share your personal data, within the framework of the security and confidentiality principles specified in the Law and by taking necessary precautions, domestically and, with necessary security measures, abroad, for the purpose of conducting the company's activities, ensuring the business relationship between data owners and our customers, conducting meetings for this purpose, offering services, opportunities, and facilities, and improving service quality, with our group companies, business partners, customers we serve as agreed, suppliers, audit companies, or public institutions and organizations authorized to request such data due to legal obligations, and other relevant authorities without limitation.
4. Rights of the Personal Data Owner as Stated in Article 11 of the Personal Data Protection Law (“Law”)

HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. will respond to the following requests of the relevant persons:

  • Learning whether HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. processes personal data related to them and which personal data is processed,
  • Receiving information about the purposes of processing activities,
  • Knowing the third parties to whom HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. transfers personal data domestically or abroad,
  • Requesting the correction of personal data if it is incomplete or incorrectly processed,
  • Requesting the deletion or destruction of personal data in accordance with the Law,
  • Requesting that the transactions made be notified to the third parties to whom personal data has been transferred in case of correction, deletion, or destruction of personal data,
  • Objecting to the processing of data exclusively through automated systems that may result in a negative outcome for the person, and
  • Requesting a copy of their personal data.
  • You can contact us with your views and questions.
    Title: HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ.
    Phone: 02122529261
    Address: Dünya Sağlık Sok. Opera İş Hanı Ground Floor No.25/A PK:34437 Taksim / ISTANBUL / TURKEY
    Email: [email protected]
Privacy and Security
HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. Online Shop requests some of your personal information (name, age, interests, email, etc.) in order to provide better service to its customers. The information collected on HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. Online Shop servers is used within HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. Online Shop for periodic campaign activities, designing special promotions for customer profiles, and conducting "classification" studies to prevent unwanted emails. HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. Online Shop does not share the information it collects from membership forms with third parties without the member's knowledge or instruction, does not use it for any commercial purposes other than its activity, and does not sell it.

Customer information may only be disclosed to official authorities if such information is requested by official authorities and in cases where disclosure is required by the mandatory provisions of the applicable legislation.

All information entered into the system by the customer can only be accessed and changed by the customer. It is not possible for anyone else to access and change this information. The credit card information requested on the payment page is not stored on HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. Online Shop or its service providers' servers in any way to ensure the security of our valued customers shopping on the site. This way, all transactions related to payment are ensured to be carried out between the bank and your computer through the HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ. Online Shop interface.
Use of Cookies
Cookies are small text files or pieces of information that are stored on your computer or mobile device (such as a smartphone or tablet) when you visit our sites. We use cookies to make our websites easier to use and to tailor them to your interests and needs. Websites can read and write these cookie files, allowing them to recognize you and remember important information that will make your use of the site more convenient (such as remembering your preference settings).

Cookies can also help speed up your future activities on our websites. Additionally, we use cookies to collect statistical information about the usage of our sites in order to understand how visitors use our websites and to improve the design and usability of our sites.

HOBİ SERAMİK SAN. VE TİC. LTD. ŞTİ.

Address: Dünya Sağlık Sok. Opera İş Hanı Ground Floor No.25/A PK:34437 Taksim / ISTANBUL / TURKEY
Phone: 02122529261
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